Privacy Policy

Last updated: September 2026

Caring Neighbors Enterprises, Inc. is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal information.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Caring Neighbors Enterprises, Inc. Messaging Terms and Conditions

The messaging program consists of general conversational messaging to answer questions and provide support to customers.
You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Information We Collect

We may collect personal information such as your name, email address, phone number, and mailing address when you contact us, sign up for our newsletter, or participate in our programs. We also collect information you voluntarily provide when requesting services or making donations.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide community services, send program updates and newsletters (with your consent), process donations, and improve our services. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Contact Us About Privacy

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Caring Neighbors Enterprises, Inc.
235 Midwick Drive, Milpitas CA 95035
(855) 825-3861
[email protected]